Privacy policy
PRIVACY POLICY
Version: Ver. 1.4 | Last updated: 24 April 2026
1. WHO WE ARE
Belfast Books 2.0 Limited (we, us, our) operates belfastbooks.us and is the data controller responsible for the personal information collected through this website.
Registered office: 112 York Road, Belfast, BT15 3HF, Northern Ireland, United Kingdom
Company number: NI739979
General enquiries: enquiries@belfastbooks.co.uk
Data protection and privacy enquiries: yourdata@belfastbooks.co.uk
Legal notices: legal@belfastbooks.co.uk
Phone: +44 7814 422231
WhatsApp: Message us on WhatsApp
We are based in Northern Ireland, United Kingdom. We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. PERSONAL INFORMATION WE COLLECT OR PROCESS
Depending on how you interact with the Services and where you live, we may collect or process contact details, transaction information, communications with us, device information, usage information, payment information, and preferences and settings.
Contact details may include your name, billing address, shipping address and email address. Transaction information may include items you view, add to your basket, purchase, return, exchange or cancel.
Device and usage information may include your IP address, browser type, device type, network connection information, and how and when you interact with or navigate the website.
Payment information is processed by Shopify and its payment partners. We do not use account functionality as a core part of the store unless enabled.
3. PERSONAL INFORMATION SOURCES
We may collect personal information directly from you, automatically through the Services, from service providers we use to operate the store, and from partners or other third parties where relevant to the operation of the Services.
4. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information to provide, tailor and improve the Services, including to process payments, fulfil orders, arrange shipping, process returns and exchanges, and manage customer service.
We may also use personal information for marketing and advertising where permitted by law, for security and fraud prevention, to communicate with you, and for legal reasons.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to Shopify, BooksCloud, connected fulfilment, publishing, shipping and logistics providers, payment processors, analytics providers, cloud storage providers, customer support tools, professional advisers, regulators, courts or law enforcement where required or permitted by law.
We do not sell your personal information.
6. RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify and with third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
To learn more about how Shopify uses your personal information, you can visit Shopify's privacy information here: https://www.shopify.com/legal/privacy/app-users.
7. THIRD PARTY WEBSITES AND LINKS
The Services may contain links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security practices of those websites or platforms.
8. CHILDREN'S DATA
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
9. SECURITY AND RETENTION OF YOUR INFORMATION
No security system is perfect, and we cannot guarantee perfect security. We use reasonable technical and organisational measures to protect personal information.
How long we keep personal information depends on the purpose for which it was collected, including whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce our contracts and policies.
Order and transaction records are kept for 6 years from the date of order, in line with UK tax and accounting obligations.
Customer support records are kept for 3 years from the date of last correspondence.
Marketing preferences are kept until consent is withdrawn or you unsubscribe.
10. YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information: right to access or know; right to delete; right to correct; right of portability; right to object to or restrict processing in certain circumstances; right to withdraw consent where processing is based on consent; and right to opt out of marketing communications.
If you reside in the UK or European Economic Area, you may also have the right to object to processing and the right to restrict processing in certain circumstances.
We will not discriminate against you for exercising any of your rights.
11. COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority.
12. INTERNATIONAL TRANSFERS
We may transfer, store and process your personal information outside the country where you live.
If we transfer your personal information out of the UK or the EEA, we will rely on recognised transfer mechanisms such as Standard Contractual Clauses or equivalent lawful transfer mechanisms, unless the transfer is to a country that has been determined to provide an adequate level of protection.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the Last updated date.
14. CONTACT
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: yourdata@belfastbooks.co.uk
General enquiries: enquiries@belfastbooks.co.uk
Legal notices: legal@belfastbooks.co.uk
Postal address: 112 York Road, Belfast, BT15 3HF, Northern Ireland, United Kingdom